Invoice Centre: Statuses, Partial Payments and Customer Receipts

Grace Achieng
By Grace Achieng

Head of Finance Solutions

20263 min read
Invoice Centre: Statuses, Partial Payments and Customer Receipts

TL;DR

An invoice centre tracks each invoice's lifecycle status — unpaid, partially paid, overdue, paid — records multiple payments against a single invoice, and prints customer receipts from the invoice detail view.

Every invoice has a lifecycle

Invoices change state as they move through your business: created, sent, partially paid, overdue, paid. Retten Work tracks each status in real time, so the accounts team and management always see the true position of receivables.

Recording partial payments without confusion

Many customers pay in instalments. The invoice centre lets you record multiple payments against a single invoice and always shows the remaining balance. No more manual maths on a printed statement.

  • Track unpaid, partial, overdue, and paid statuses.
  • Record multiple payments per invoice.
  • See remaining balance in real time.
  • Print customer receipts from the invoice detail view.

Receipts your customers can trust

A professional receipt closes the loop and reduces disputes. Generate POS-style customer receipts straight from the invoice, capturing what was paid, when, and against which invoice.

Connecting invoices to the wider workflow

Invoices are the bridge between distribution and collections. Retten Work connects packing lists to invoices to receipts, so fulfilment data flows forward and payments flow back — with a complete timeline in between.

Frequently asked questions

What invoice statuses should I track?

Unpaid, partially paid, overdue, and paid — in real time so receivables are always true.

How do I handle partial payments?

Record multiple payments against one invoice and the system shows the remaining balance automatically.

Can I print customer receipts?

Yes. Retten Work prints POS-style receipts from the invoice detail view.

How do invoices connect to distribution?

Packing lists convert into invoices, which convert into receipts — a complete fulfilment-to-payment timeline.

What is a remaining balance?

The amount still owed on an invoice after recorded partial payments, always visible in real time.